Industries We Serve

Venues And Industries We Serve​

Tuco is a fully customizable system tailored specifically to the needs of your venue and industry

medical clinics
curb side pick-up
pharmacies
ups store
hospitals
vet clinics
EDUCATION INSTITUTIONS
automobile services
restaurants & eateries
Government services
covid test & vaccination centers
imaging centers
physiotherapy & chiropractor clinics
simple queue for any queing purpose

The User Experience

Eliminate crowded waiting areas and long lines

Mobile Self-Registration

Fully mobile registration allows users to check into the queue from :

INSIDE the venue by scanning a QR code

or

ANYWHERE using the Tuco App

NFC Self-Registration

App Users can also use NFC tapping of their phone to register into the Queue.

1 tap and they’re good to go!

Kiosk Self-Registration

Self-registration kiosk stations allow users to check in regardless of whether or not they have a mobile device.

Users with no mobile can register with their name and date of birth to receive a printed ticket.

Ticket numbers are displayed on a digital screen.

Notifications

Self-registration kiosk stations allow users to check in regardless of whether or not they have a mobile device.

Mobile user without athe Tuco app will have text message communications that also keeps them informed.

Running Late? No Problem!

The system gives 2nd and 3rd chances for late users
Users have text message history and in-app history page for proof of registration

Mobile Self-Registration

Fully mobile registration allows users to check into the queue from :

DESKTOP

or

TABLET For Increased Mobility

Pick and choose which pieces of the system work best for you and your venue. Whether you use our kiosk, tablet app, or a combination of management tools, we’re here to support your needs

Allow multiple counters or agents to manage the same queue

or

Implement and manage multiple different queues for a single location

Allow users to retain a spot in several different queues simultaneously

Mobile users can be in 5 different lines simultaneously

Appointment System

Your own customized appointment system

Your own personalized appointment URL with your logo and branding allowing users to self-register from the website

Users can go to your appointment website URL directly or scan its respective QR code and be directed to it

  • Confirmation and reminder mobile texts and E-mails for all users
  • 2 way Text message communication for attendance reminders, minimizing last minute cancellations
  • Text message alerts to users in the waiting list when a slot opens up
  • Increased efficiency in the appointment making and scheduling process
  • Automated waiting list for users trying to schedule an appointment
  • A merged queue and appointment system that takes care of users with or without an appointment

Digitization Of Forms

Tuco’s form digitization process eliminates the need for the transfer of physical forms and information

Our dynamic, modular system allows any form in any format to be added, modified, or deleted without any system updates for you or your users
Algorithms allow questions to be answered in the most efficient and timely manner based on your users’ answers
Multiple forms can be filled out separately during one session

Your Own Digital Space And Marketplace

  • Your own digital space with at least 10 slots for digital external or internal sponsorship videos, important messages, special offers, or highlighted services
  • We can create digital sponsorship videos for you, or upload materials you supply

This space keeps our system completely free of charge for you, and provides you with an additional channel of revenue as the system grows

TUCO THE TURTLE

One slot is occupied by Tuco the Turtle, our own animated mascot, whose story unfolds for users with each visit.

Integration

Use Tuco as a completely independent and separate system that can be seamlessly integrated, so you can keep using your current processes simultaneously

Customize your process and add any features from our system as an enhancement to your current system. Tuco has already been integrated with several mainstream EMRs and EHRs for ease of use. This merging gives you the best of both worlds, generates revenue, and enhances your services.

Implement and manage multiple different queues for a single location

Accessibility

Tuco is designed with accessibility in mind

Artificial Intelligence technology makes it possible for visually impaired people to register through our system. We utilize 2-way word, sentence, and alert communication to make the in-person and virtual experience accessible.

Ticket numbers displayed on digital screens for people with hearing difficulties

Wheelchair compatible tablet kiosks

Customizable light and sound settings at kiosk stations for persons with hypersensitivity difficulties

Available in 30 different languages

Reporting and Analytics

Anonymous complex internal analytics and reports made available for you at all times to improve your operational efficiency and increase revenue

Privacy and Security

At Tuco, we uphold the highest standards of privacy and security both externally and internally. We always go above and beyond the minimum requirements because we believe privacy and security are sacred and essential.

We are HIPPA certified and compliant
No personal information will ever be shared with 3rd parties. We value our customers’ privacy, not 3rd party profit.
Multiple layers of end to end fortress encryption with state of the art, current security protocols updated daily by our security team.
Any personal Information entered into the user mobile app is permanently deleted after each session.

Installation

Free, easy, 20 minute installations at your location

Our system is set up and pre-installed with 100% guaranteed quality assurance

Supplementary video guide and user manual booklet for reference

Full Support team ready to answer any questions